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Our support staff is entirely located within the USA. While it is possible that some of our support team may be working remotely or for us on a contract basis, we do not outsource them from another …
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Unfortunately not at this time. We currently offer our Support services to customer located within the USA. …
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During business hours, our support team is notified of new requests in real time. Non-emergency requests are handled in our support queue as they come in and are routed to the right person to complete …
Typical non-emergency support requests are completed within one (1) business day. We begin working on site-critical requests within an hour of notification. …
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We bill our support time in .05/hour increments. This works out to be a minimum of 3-minute increments of time. We feel it's only fair that you get the most from your WordPress support plan. Other …
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Should your time run out during the middle of the month, you have several options available to you. First, we'll notify you when you are close to running out of time. You have the option to purchase …
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We are nerds with over 30 years of experience in developing digital business solutions for a select group of clients. We love our clients and they love the work we do because we're great at it.
Give us a call. A real person will answer.
832.912.7959