Reclaim Your Time: WordPress Care Packages that Set You Free

We specialize in providing care and support for WordPress websites. Whether you have a simple blog, a complex ecommerce store, or a custom-built WordPress site, we have the expertise to keep it running smoothly.

We understand that timely support is crucial. Our response time depends on the urgency of the issue and the care plan you’ve chosen. Rest assured, we strive to respond to all support requests within 24 hours. For critical issues that require immediate attention, we offer expedited support with even faster response times.

We’re available to assist you during normal business hours, Monday through Friday, 9:00 AM to 6:00 PM Central Time. For urgent issues outside of business hours, we offer emergency support to ensure your website remains secure and operational.

We’re flexible and committed to meeting your unique needs. If you require assistance with something not covered in your current care plan, we’re happy to discuss your specific requirements and provide a custom quote. We also offer a variety of add-on services, such as content updates, SEO audits, and custom development, to help you achieve your specific goals.

Absolutely! We understand that your needs may evolve over time. You can easily upgrade or downgrade your care plan at any time to ensure you’re getting the perfect level of support for your website and budget.

We encourage you to utilize your care plan hours each month to maximize the value of your plan. Therefore, care plan time does not roll over to the next month.

Your care plan time can be used for a variety of website support needs, including email and phone consultations, troubleshooting, small fixes, content updates, and image updates. We’ll work closely with you to prioritize tasks and ensure your care plan hours are used effectively to address your most pressing website needs.

To provide the best support, we need to ensure your website is performing well and ready for ongoing care. If we didn’t build your website, we require a Website Performance Checkup to gain a comprehensive understanding of your website’s current setup, identify any potential issues, and ensure it’s ready for our ongoing support. This report also helps us tailor our services to your specific needs and provide proactive recommendations for improvement.

The website performance audit costs $150.

Our WordPress care packages focus on ongoing maintenance and support. While we won’t fix major issues identified in the Website Performance Audit report as part of your care plan fee, we’ll provide a clear and detailed estimate for resolving those issues, allowing you to make informed decisions about any additional work needed to optimize your website.

We understand that website updates can sometimes cause unexpected issues. If a theme or plugin update breaks your website, we’ll work diligently to evaluate the problem and implement a quick fix. We’ll also take proactive steps to prevent similar issues from occurring in the future, such as thorough testing and careful selection of plugins and themes.

We take responsibility for resolving any issues directly caused by our maintenance and updates. For issues unrelated to our work, we’re still happy to assist with troubleshooting and provide recommendations for solutions. We believe in being your trusted partner in website care and are committed to helping you resolve any challenges that may arise.

We take website security seriously. Our proactive approach to maintenance and updates significantly reduces the risk of your website getting hacked. While we can’t guarantee your website will never be compromised, we’ll work tirelessly to resolve any security breaches and restore your website to its full functionality.

We offer convenient and secure payment options for your care plans, including automatic recurring monthly payments via debit/credit card, bank transfer, or ACH transfer.

We believe in providing flexible and client-focused services. Our WordPress care packages do not require long-term contracts, giving you the freedom to adjust your support as needed.

Getting started is easy! Simply reach out to us to schedule a free consultation. We’ll take the time to understand your website needs, answer any questions you may have, and help you choose the care plan that perfectly aligns with your business goals.

While we don’t offer website hosting directly, we recommend trusted hosting providers that meet our high standards for performance, security, and reliability. We’re also happy to assist with migrating your website to a new hosting provider if needed, ensuring a smooth transition and minimal downtime.